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The Hartford Insurance CO.
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The Hartford Insurance Company
Acording to the company: "The Hartford Insurance Company was started in the year 1810 by a group of Connecticut businessmen. The Hartford Financial Services Group, Inc. (NYSE: HIG) is one of the largest investment and insurance companies in the United States. To millions of our customers -- businesses, groups and individuals -- The Hartford Stag logo is a trusted symbol of dependability."
"The Hartford is a leading provider of investment products, life insurance and group and employee benefits; automobile and homeowners products; and business insurance. The company is the largest seller of individual annuities in the U.S. and has been a provider of auto and homeowners insurance to members of AARP since 1984."
"Recognized for the diversity of its product portfolio and distribution networks, The Hartford serves customers through independent agents and brokers, financial institutions, affinity groups and via the Internet. Approximately 11,000 independent agencies and more than 100,000 registered broker/dealers sell the company's products."
"Our 30,000 employees serve customers worldwide. Of this total, 27,600 are in the United States and 11,500 in Connecticut. "
12/26/04 According to Jan: I have my three cars insured with The Hartford Insurance Company. I had found that their rates are very competitive. On November 30th my wife Cindy and her mom slid on some ice about a mile from our home and rolled my new Dodge Durango. She was going about 15 mph and according to her the car started to fishtail and crossed the center line and went up the hill a few feet. But it was enough for the car to flip over on it's top. See pictures below.
I filed a claim through the Phoenix office and they sent an adjuster out the next day from Denver. According to the adjuster he felt the car would be totaled. There was damage to every side but the back. Unfortunately Cindy kept the car running upside down to keep warm for 30 minutes until help came. Her cell phone didn't work in that spot and she just waited trying to stay warm. She was not aware that if you run a engine on a car upside down for 30 minutes it will ruin the engine. The adjuster felt the engine was ruined.
A few days later on December 3rd. I received a call from the claims department and was told that the car would cost too much to fix and the claim was being turned over to their Total Loss Department. I received a call from that department on December 6th from a lady telling me that the car would be a total loss and they asked me to fax them a bill of sale since the car was new. I received another call a few days later on December 9th and I was asked to sign some papers they were going to send me to transfer the title to Hartford so they could sell the car for salvage.
The next week I received two calls from the lady that was handling the claim again telling me that the car would be totaled. On December 21, she again called me and told me that Hartford would be paying off my loan that day or the next. The very next morning she calls me and tell me that they think they will have the car fixed. She wanted to know where I would liked to have it towed to. I said I would get back to her.
That night I faxed her a letter telling her how ridicules that would be since I had just bought another SUV to replace the one that I was told by representatives from Hartford no less than eight times that the car was going to be totaled. If they do fix it I believe it will take several weeks and I will have two SUV's. Can you imagine how difficult it will be for me to sell a car that has been in a roll over?
1/14/05 Update. The lady from Hartford Insurance called me today and offered a settlement to pay off the car as they felt it would cost to much to fix. I believe the settlement is fair and I wouldn't hesitate to recommend them for your insurance needs.
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